English Page

You need to make an appointment before visiting our clinic for the first time. You will be asked your name, sex, date of birth, address and phone number, and your chief complaint over the phone.

Please tell the clinic receptionist whether you are a resident or a temporary visitor, and whether you are covered by Japanese health insurance.

Please be sure to bring a valid health insurance card, as well as a list of medications you are currently taking, or your medication booklet if you have one.

Upon arrival you will be asked to take your blood pressure and temperature and to fill out the registration form. You may find it useful to download the form in advance (URL: http://nishio-clinic.net [Japanese site]) to be aware of the information required. You can fill it out and bring it to the clinic or fax it to 075-703-1124 just before making an appointment via phone, which would make the registration process easier and faster.

When filling out the form, much care should be given to information on allergy. Please note that it is essential for us to know when prescribing medicine whether you have experienced any allergic reaction when taking medicine in the past. Without the full list of your allergy history, medicine that we prescribe might cause allergic reaction again, which might lead to a life threatening anaphylactic shock. 

Have you made an appointment at the end of the last consultation?  If not, please contact the clinic to arrange an appointment.

If you think your condition is getting worse and you need to be treated urgently, do not hesitate to come without an appointment. In that case, appointments are prioritized on the basis of medical need, and if your condition is less severe, you will be kindly asked to wait the time needed at the clinic.

If you are unable to keep your appointment, please let us know as soon as possible for us to reallocate the timeslot to another patient.

  Can my travel insurance cover the fees?

  No, we do not accept any travel insurance. If you are covered by such insurance, you would then be asked to pay the full fee in cash and contact your travel insurance later on for reimbursement.
We can issue invoices in English to be used for reimbursement using your travel insurance.
We accept only the Japanese National Health Insurance or Social Insurance. Your health insurance card presented at the reception must be the original, not a copy. If you forget to bring it, you have to pay the full fee in cash.

  Can I pay by credit card?

  No, we accept only cash payment in Japanese Yen. We are sorry but we cannot accept foreign currencies.

  Is it possible to communicate in languages other than English?

  Communication is possible only in Japanese or English.

  Where can I get the prescribed medicines?

  Normally you will get them at the clinic. You will be charged for prescriptions and medicines in addition to the consultation and test fees, if any.